Who We Are

Our website address is: https://urbantorque.co.za, a platform for buying and selling bikes. All transactions are managed manually through quotes, and no payments are processed on the website.

Media

If you upload images to our site, please avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location information from these images.

Cookies

If you visit our login page, we will set a temporary cookie to check if your browser accepts cookies. This cookie doesn’t contain any personal data and will be removed when you close your browser.

When you log in, several cookies will be set to store your login information and screen preferences. Login cookies last for two days, while screen option cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out will remove the login cookies.

Embedded Content from Other Websites

Articles on this site may include embedded content such as videos or images. Embedded content behaves in the same way as if you had visited the other website. These websites may collect data, use cookies, and monitor your interaction with the embedded content, especially if you are logged in.

What Data We Collect

We only collect data you provide via email communication and quote requests. No comments or additional personal data are collected.

How Long We Retain Your Data

We retain emails and quote requests for as long as necessary to manage your queries and transactions.

Your Data Rights

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us through emails or quote requests. You can also request that we erase any personal data we hold about you, except for data we are required to keep for administrative, legal, or security purposes.

Where Your Data is Sent

We may check visitor emails or quotes through an automated spam detection service.